We understand that your personal data is more than just a number in a system — it is the trust you place in us. Find out exactly how mancity 888 collects, uses, stores, and protects your information.
Six core principles governing how we handle your personal data
All data transmitted between your device and mancity 888 servers is protected using bank-grade 256-bit SSL encryption. This means your personal information, passwords, and financial transaction details cannot be read by any third party during transmission.
Mancity 888 has never and will never sell, rent or lease member personal data to any advertising company, data broker or unrelated third party. Your data belongs to you – we only use it for purposes you have consented to.
The mancity 888 Privacy Policy is designed and maintained in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We recognise and respect all rights granted to individuals under Malaysian personal data protection law.
We only collect data that is strictly necessary for its stated purpose. No data is gathered merely to be stored. If certain information is not needed for the platform to operate, we will not ask you for it.
As a mancity 888 member, you have the right to access, correct, request a copy of, or request deletion of your personal data at any time. All requests will be processed within 14 business days, and we will not question your decision.
Your data is not stored indefinitely without purpose. mancity 888 maintains a clear retention policy for each data category, with reasonable retention periods and a secure deletion process once the data is no longer needed or requested by you.
This Privacy Policy document explains how mancity 888 (our platform) collects, uses, discloses and protects your personal information when you use our services. By registering or using the mancity 888 platform, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully and to contact us should any part be unclear. The security and confidentiality of your data is a responsibility we take very seriously.
Mancity 888 collects your personal data through several means – whether information you provide directly when registering or using the platform, or data collected automatically as you browse our website or app. We only collect data that is genuinely necessary for a specific purpose.
Mancity 888 uses your personal data responsibly and only for legitimate purposes. Below is a full list of the purposes for which we process your data:
Mancity 888 does not sell, rent, or disclose your personal data to third parties for their commercial purposes. However, in certain limited circumstances, we may need to share your data with the following parties:
In all cases where we share data with authorised third parties, we ensure they are bound by strict confidentiality agreements and adhere to data security standards equivalent to or exceeding those of mancity 888.
Data security is a core investment at mancity 888. We implement multiple layers of technical and organisational safeguards to ensure your personal data is always protected:
Mancity 888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you browse our platform.
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the mancity 888 platform. For optional cookies, you may opt out without affecting your gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mancity 888's own commitments, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal requirements for the retention of financial records.
You may object to the processing of your data for direct marketing purposes at any time, with no reason required.
You may request a copy of your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
Mancity 888 retains your personal data only for as long as necessary for the original purpose of collection, or as required under Malaysian law. Below are the retention periods we apply to the various categories of data:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout active account + 7 years | Malaysian financial legal requirements |
| Financial transaction records | 7 years from the date of transaction | AMLA compliance & tax requirements |
| KYC / identity verification records | 5 years after account closure | Financial regulatory requirements |
| Gaming & betting records | 3 years from the date of last activity | Dispute resolution & auditing |
| Support communication logs | 2 years from the date of interaction | Service improvement & complaints |
| Cookie & analytics data | 13 months from the date of collection | Usage trend analysis |
| Marketing data (where consent has been given) | Until consent is withdrawn | Relevant promotional communications |
Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to you. Our deletion process follows industry standards to ensure data cannot be recovered.
If you have any questions, concerns, or complaints about how mancity 888 handles your personal data, we encourage you to contact our privacy team directly. We are committed to responding within the stipulated timeframe and to taking every concern seriously.
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for overseeing PDPA 2010 compliance in this country. We do, however, hope to resolve any concerns you may have directly before you need to take that step.
With a transparent privacy policy and robust data protection, you can focus on enjoying the games without worry. Register for free and join over 280,000 members who already trust mancity 888.
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